Professional Service Support
Consulting

What can Hengchen do for you?
No matter what materials you need to process or transport, Hengchen can help you find the optimal solution. Please contact us with the following information:
- Type of material (powder, slurry, adhesive, liquid)
- Feeding method (continuous/batch)
- Target density or concentration (kg/L)
- Voltage, frequency, and phase
- Particle size (mesh) or viscosity
- System pressure (if applicable)
- Liquid additives (yes/no)
- Batch size (kg)
Operator Training

Hengchen provides a detailed user manual for each piece of equipment, along with on-site or remote installation and commissioning guidance. This ensures your team can operate the feeding, mixing, and conveying systems efficiently, maintain stable production output, extend equipment service life, and reduce operational costs.
Technical Support

Hengchen provides full technical support from design to operation. Our team can assist with:
After-Sales Service

To ensure safe and uninterrupted operation of your equipment and minimize production downtime, Hengchen keeps all critical spare parts in stock. If any components are damaged or require replacement, our team is ready to assist you promptly. For fast support, please provide the following information, and we will respond within 24 hours:
